Authentication Method
api_key- Intercom access token
Access Token Setup
Step 1: Create an Intercom App
- Log in to app.intercom.com
- Go to Settings → Integrations → Developer Hub
- Click New App
- Enter your app name and select your workspace
Step 2: Get Your Access Token
- In your app settings, go to the Authentication tab
- Copy your Access Token
- Store it securely
Webhook Setup (Optional)
Step 1: Configure Webhooks
- In your app settings, go to Webhooks
- Add your webhook endpoint URL
- Select the events you want to receive
- The webhook secret is your app’s Client Secret (found in Basic Info)
Required Credentials Summary
| Credential | Required For | Where to Find |
|---|---|---|
| Access Token | API calls | Developer Hub → App → Authentication |
| Client Secret | Webhook verification | Developer Hub → App → Basic Info |